We ask you to provide just a little data. A SurveyMonkey link is provided below.
The aggregated (anonymous) data is expected to document that operation and condition messages and alerts from devices to the CMMS will reduce unnecessary effort and improve clinical performance. PCD MEM messages can help address this - freeing technician time - by reducing unnecessary scheduled maintenance. Additional benefits come from addressing device-generated malfunction alerts when a real issue arises as well as obtaining utilization data.
You are asked to tell us how much time your department spends on pump and physiologic monitor scheduled maintenance and a small number of other items. Your participation is very important in motivating device manufacturers to provide you with the information to manage equipment and in motivating the CMMS companies to accept and process these messages. The CMMS can then alert you to problems as they arise or record the unit is performing well.
How Does It Work?
Members of the IHE Patient Care Device Domain (PCD) (mostly manufacturers) developed Medical Equipment Management (MEM) standards-based messages to communicate device operation and condition messages to the CMMS. Standards-based means the CMMS has only one significant programming requirement with only minor differences for model, etc. And implementation is easy because the messages are already defined.
Self-test pass on startup (potentially substituting for a lot of scheduled maintenance)
Malfunction detected while powered on (provide timely response to a malfunction)
Maintenance issue (category for other issue)
Power is on or power is off (a clue to availability for clinical use and maintenance)
Unit is on line or unit is on battery power
In use/paused/standby (along with power off you have utilization data and potential availability)
Battery charge is low (e.g., this would be important for a defibrillator or a transport device)
Battery condition (maintenance issue)
Battery is charging/discharging
In a recently conducted a survey of infusion pump companies nearly all have several of these available in proprietary form and some companies have several in PCD format. I plan to survey manufacturers of other devices as well.
The User Survey – your responses will NOT be identified – only summary data will be used
We believe data from this survey will motivate companies to provide you, the customer, with improved productivity and provide clinicians and patients with improved device performance.
This is the most important of what is asked:
For Infusion Pumps and Physiologic Monitors (estimate if accurate data is not available):
If modular please count the main pump and the modules separately.
If possible, please count the mobile and fixed units separately but do not count modules.
To make analysis possible, please respond with this SurveyMonkey site:
If you are a site/regional manager (including ISO's) please respond for your site/region. If you are in a corporate ISO position please respond for the company.
We believe that when your CMMS receives this data you may well be able to replace all or portions of "scheduled maintenance" on many devices with reports from each device.
Please provide the information requested – estimates will do if hard data is not available, just indicate the data that is estimated.
Thank you and best wishes,
Manny Furst, FACCE (ret.)