HTM Discussion Group

DaVinci support options?

  • 1.  DaVinci support options?

    Posted 02-08-2019 14:42
    ​Is anyone aware of any developments in the independent support of Intuitive DaVinci robots?  Any third party providers yet?

    Thanks for any feedback, Tim

    Timothy Burke CBET
    Biomed Services Manager
    Genesis Health Systems
    Davenport IA
    (563) 421-6060

  • 2.  RE: DaVinci support options?

    Posted 02-11-2019 07:33
    Hello tim,

    As of last fall when I spoke with the reps from Davinci there was still not service schools or 3rd party vendors to be able to work on the unit. they still have us trapped into their service support only. With the intricacies of the device I am not sure I would trust a third party working on it. Obviously the Software support is going to need to come from the manuf. regardless. I venture to speculate we are 5-10 years away from having service school for these. Until they become a wide spread component.​

    Joesph Deater CBET AAS
    Munson Healthcare
    Traverse City, Michigan